AAA Club Alliance is seeking a talented Corporate Travel Agent to join our vibrant Corporate Travel after-hours team! This role offers the opportunity to work remotely from home within our territory, with a flexible schedule designed to accommodate your needs.

This is a work from home position; however, candidates must live within our territory.

Why AAA?

At AAA, we offer more than just a job - we provide a supportive environment with opportunities for growth and advancement. Joining our team means gaining access to competitive benefits, including:

• Competitive starting hourly rate depending upon experience and location

• Medical, Dental, Vision and Prescription coverage

• 8 Paid Holidays

• Paid time off to volunteer

• Tuition reimbursement

• 401(K) plan with company match up to 7%

• Complimentary AAA Premier Membership, offering discounts on our products and services.

As a Corporate Travel Agent, you will:

• Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.

• Provide exceptional customer service by effectively communicating travel-related information.

• Utilize SABRE GDS to manage corporate travel bookings.

• Promote acceptance of fares, rates, and suppliers that align with client travel program policies.

• Maintain professional and courteous client relations by promptly responding to telephone and email communications.

• Stay informed of airline rules, regulations, and current affairs to accurately advise clients.

• Achieve individual and contractual service level goals related to telephone, quality, and productivity.

Schedule Availability:

The assigned schedule for this role is very flexible, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST. Working at least one weekend day or evening shift will be required.

Minimum Qualifications:

• High school diploma or equivalent.

• 4+ years of active Travel Consultant experience in the past 6 years.

• 1+ year of international travel experience preferred.

• Experience in Corporate Travel and proficiency in SABRE GDS required.

If you're passionate about travel and providing exceptional service, we want to hear from you! Join us and become a valued member of our team at AAA Club Alliance.

AAA Club Alliance is an equal opportunity employer committed to diversity and inclusion.

AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Customer Service

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.