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SUNY Upstate Medical University Nappi Wellness Institute Registration Manager in Syracuse, New York

Job Summary:

The Nappi Wellness Institute Registration Manager is responsible for oversight of patient Registration and Ambassador services for assigned areas within the Nappi Wellness Institute. Accomplishes department objectives by managing staff, planning and evaluating department processes, activities, and monitoring customer service.

Minimum Qualifications:

Bachelor's degree with a minimum of two years relevant experience in a supervisory/administrative capacity (preferably related to Admitting/Patient Services or health related call center) or an Associate's degree and four years of relevant supervisory/administrative experience required. Ability to handle to handle multiple projects, computer proficiency, plus written/oral communication, and organizational skills required. Certified Healthcare Access Manager preferred. Note: CHAM certification will be required within 2 years of appointment.

Preferred Qualifications:

Certified Healthcare Access Manager preferred. Scheduling and registration experience using Epic preferred

Work Days:

Monday-Friday 7:30am-4: 00 pm primary hours

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

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