Description

We are on the lookout for a diligent Administrative Assistant to join our team based in Rincon, Georgia. This role is pivotal in providing general administrative support, handling customer inquiries, processing payments, and maintaining a professional environment. The ideal candidate should be skilled in managing customer relations and possess a strong command over Microsoft Office Suites.

Responsibilities:

• Undertake general administrative duties to support daily operations

• Answer incoming calls, addressing customer inquiries and directing calls as necessary

• Process customer payments, with occasional handling of cash transactions

• Provide excellent customer service, including handling and resolving customer complaints

• Maintain a professional office environment, adhering to the conservative dress code

• Manage account servicing, ensuring customer needs are adequately met

• Utilize Microsoft Office Suites, particularly Excel, Word, and Outlook, for various tasks

• Handle challenging customer interactions, demonstrating empathy and resilience

• Maintain a high level of presentability, reflecting the company's professional standards

• Assist in other tasks as required, demonstrating adaptability and team spirit.

Requirements • Proficiency in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word.

• Experience in handling cash activity.

• Ability to handle customer complaints professionally and efficiently.

• Capable of answering inbound calls and managing a multi-line phone system.

• Open to individuals with zero or more years of experience in a similar role.

• Good communication and interpersonal skills.

• Demonstrated ability to work effectively in a team.

• Proven ability to multitask and manage time efficiently.

• High level of attention to detail.

• Previous experience in a sales role is beneficial but not mandatory.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .