We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Remote

Job Description

The Opportunity

The Business Development Manager (BDM) is responsible for the growth and development of the overall sales in the Travel Agency sector within their assigned Atlantic Canada territory. The BDM is also responsible for training and educating travel agents selling the Manulife Travel Insurance product. Their aim is to enhance the sales skills of the selling professional while remaining professional, flexible, creative, and service-oriented, offering a unique combination of creativity and analytical skill with the ability to assess both vantage points to obtain goals set out by the client and the business.

The role of Business Development Manager also includes detailed consultation with Travel Agency owners and Manager about travel insurance business planning and sales growth on a regular basis.

The successful candidate must be located in Nova Scotia in order to service their territory. Frequent travel is required within NS and occasional travel outside of NS.

Responsibilities

• Manage a territory of travel agencies located in territory by maintaining and growing the number of agencies selling Manulife in the territory, prospecting new opportunities with non - Manulife supporting travel agencies and conducting detailed discussions with business owners and managers on how to more effectively sell travel insurance.

• Support and promote specialized training to client and client groups through effective training facilitation within a learning centered environment.

• Use of varied, creative and effective training methods that can be used to motivate and capture the attention of the selling professionals / travel agents.

• Facilitate a minimum number of required trainings per client per year set by the assigned Client Manager.

• Facilitate regular scheduled training sessions, new hire training sessions and launch training sessions per client in a one on one or group environment.

• Ensure quality of service and maintain a high level of customer satisfaction through the numerous modes of communication.

• Attend and participate in bi-weekly Business Development Manager meetings.

• Proactively and positively communicate issues / conflicts in a respectful manner moving towards resolution.

• Ensure the learning environment and resources support learner needs.

• Maintain a weekly sales log outlining their daily activities / schedules / training sessions.

What we’re looking for

• Must have a vehicle or means to travel as required along with a valid drivers license.

• Ability to travel daily beyond the parameters of the city in which you live.

• 3 - 5 years of proven knowledge and experience working with Travel Insurance products.

• Solid training and development skills, to seek out problems in a complex environment.

• Ability to handle multiple competing tasks with prioritization that may change due to business needs.

• Proven facilitation, presentation, analysis, design, and evaluation skills.

• Proven aptitude and success with large group training initiatives, 2+ years experience required.

• Knowledge of adult learning principles.

• Highly motivated, professional, confident, positive individual with strong interpersonal skills.

• Strong initiative (self-starter).

• Commitment to excellence in service.

• Superior written and verbal communication skills.

• Proven negotiation and influencing skills.

• Proven ability to facilitate, train and coach.

• Adaptive/flexible to constant change.

• Teacher/Trainer of Adults Certificate/ Diploma or equivalent, would be an asset but is not mandatory.

• Experience working in a project environment, would be an asset but is not mandatory.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.

• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

• Continuous innovation: We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.