Job Information
Amazon Operations Supervisor (RTS), Amazon Logistics DVT1 in Mulgrave, Australia
Description
Operations Supervisors form an integral part of Amazon Logistics' Last Mile operations, contributing significantly to the team's dynamic growth. Operations Supervisors are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.
The RTS (Return To Station) Operations Supervisor primarily looks after the Return Operations of the Amazon Logistics Business, which involves meeting with Delivery Partners, deep diving undelivered packages, creating reports which help with Improving Delivery Success, and keeping the site ready for next day operations.
Please note the shift pattern is based on 4 days on and 3 days off including weekends.
Typical working hours: 12:30pm - 22:30pm, Wednesday to Saturday
A little flexibility is expected in this role due to the nature of the business
Key job responsibilities
Responsibilities:
Track and report labor hours
Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
Ensure successful area performance through tracking and reporting metrics
Independently assess all aspects of associate work performance and provide timely and detailed feedback
Participate in Operational Excellence initiatives
Maintain a full understanding of workflow and daily production goals
Review and update SOP’s as required
Ensure work areas remain clean and are properly equipped
Identify and address safety hazards within the work area, and participate in safety initiatives
Coach associates on ways to work safely at all times
Ensure all job injuries are reported timely in accordance with established policies and procedures
Provide leave coverage for Shift Managers
We are open to hiring candidates to work out of one of the following locations:
Mulgrave, VIC, AUS
Basic Qualifications
Experience with planning, performance metrics, and process improvement
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in logistics
Ability to lift up to 23 kg, stand/walk during shifts lasting up to 12 hours, push and pull loaded carts, and be able to frequently push, pull, squat, bend, and reach
Preferred Qualifications
Experience with data analysis
Bachelor's degree in supply chain/logistics or related field
Experience in warehouse operations
Experience managing teams
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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