Description

Marketing Account Manager

Location: Remote - Candidates must be located in or near Los Angeles, CA with the ability to travel

Ready to make a difference?

We are looking for a talented Marketing Account Manager to join our team. You’ll be managing a major Southern California energy client relationship, helping engage diverse audiences to make positive, more sustainable choices. With a vibrant local ICF team and regional clients, this role provides a unique opportunity to balance remote work with in-person collaboration, social events, and engagement with the Southern California community.

Why you will love working here:

• Our purpose is to build a more prosperous and resilient world for all

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment of the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values

• Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals

What you will be doing:

This role is responsible for developing and executing marketing strategies, overseeing deliverables, and ensuring client satisfaction.

As an ICF Marketing Account Manager, you’ll personally partner with senior client leadership to understand needs, goals, and expectations. In turn you’ll closely collaborate with our local program team, national subject matter experts, and award-winning in-house creative agency to deliver high-quality work on time and on budget.

Within the marketing team, you’ll have the opportunity to manage and mentor local junior staff. Working together on client accounts, you’ll delegate and oversee efforts while providing support and growth opportunities. You’ll also play a key role in helping shape the growth of the overall marketing contract.

To be successful in this position, you should have excellent communication, interpersonal, and organizational skills. You should have previous account management experience, ideally in an agency or consulting setting. You bring proven expertise in marketing and the project management needed to bring it to life. You’re able to handle multiple projects simultaneously, solve problems creatively, and build trusted, high touch relationships with colleagues and clients alike. Along with your professional skills, you bring personal interest in and enthusiasm for positive climate and community impact.

Responsibilities Include:

• Manage a key client relationship on a large portfolio, serving as their main point of contact

• Develop and implement marketing strategies and plans based on client objectives and budget

• Provide related marketing advisement and leadership to the client, external partners, internal program colleagues and creative professionals

• Lead the creation of B2B and B2C outreach campaigns, sales tools, social media, and other marketing deliverables

• Monitor and report on the performance and results of marketing activities

• Provide feedback and recommendations to client and internal teams to optimize marketing efforts

• Manage day-to-day client requests to build strong relationships, confidence and trust

• Manage and mentor junior marketing staff

• Manage marketing budget and develop monthly forecasts

• Partner with business development to draft proposals and budgets for new business.

• Attend 2-3 in-person client meetings monthly in downtown Los Angeles and quarterly events around the region.

What we need you to have (minimum qualifications):

• Bachelor’s degree in Marketing, Business, or related discipline (or applicants can substitute one year of related experience for one year of education)

• 6+ years of experience in account management, project management, or marketing, preferably in an agency or consultancy setting

• 2+ years of people management experience

What we would like you to have:

• Familiarity with current marketing platforms (email, survey, social media management etc.)

• Understanding of social media channels and related video content

• General knowledge of energy, environment, and climate issues

• Agency or consultancy experience

• Experience with B2C marketing

• Personal experience and understanding of the wider Los Angeles region

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$87,607.00 - $148,932.00

California Remote Office (CA99)