Associate, Travel & Expense

Description

Textron is a renowned global multi-industry company with a diverse portfolio spanning aerospace and defense, specialized vehicles, turf care, and fuel systems. Our brand lineup includes leading names like Bell, Cessna, Beechcraft, E-Z-GO, Arctic Cat, and many others. With a strong worldwide presence and a workforce of 35,000 individuals across 25 countries, we prioritize attracting top talent.

Job Summary:

This person will be responsible for the execution of the Travel and Expense process in compliance with Textron & Finance Shared Service Center policies & procedures. They will have responsibilities related to Textron’s expense reporting system and credit card program. This position also includes responding to internal customer requests & inquiries in support of the Travel and Expense processes.

Responsibilities:

• Audit and approval of expense reports based on Textron and Business Unit (BU) policies and FAR regulations for defense businesses.

• Ensure an accurate and timely response is made to all customers.

• Assisting customers with reconciling their corporate card accounts

• Assisting with Sarbanes Oxley tasks and other internal control processes

• Create and maintain desk top operating procedures.

• Accurately log all customer inquiry calls and emails.

• Processing and cancellation of corporate card accounts

• Manage credit refunds and credit increases.

• Assist customers with expense reporting system.

• Continuously identify ways to eliminate waste in the current process and improve efficiency.

• Assist customers and BU with miscellaneous travel requests.

• Maintain a positive attitude and cooperative attitude with management, teammates, internal customers, and vendors.

• Manage corporate card delinquency program.

• Make decisions in relation to the execution of the Travel and Entertainment process within the definition and for escalation of decisions outside standard processes.

• Protect and maintain the privacy of employee personnel records including, but not limited to, personal and compensation information about employees.

• Other miscellaneous tasks based on business need.

Qualifications

Education/Experience

• High School or GED required.

• Prior experience with travel and entertainment and/or a customer role with basic knowledge of travel and entertainment processes preferred.

Skills/Competencies:

• Advanced understanding and strong work experience in customer service

• Elevated level of analytical skills and problem-solving abilities

• Advanced understanding & detailed practical knowledge in travel and entertainment practices and processes

• Good concept and reasonable level of experience in working within a Shared Services environment.

• Ability to effectively and efficiently diagnosing and resolving customer issues.

Why Textron?

Textron puts a high value on work-life balance. We offer a generous time off package as well as a culture that encourages engagement. Getting involved in Employee Resource Groups and fun workplace activities makes the work more meaningful and fun.

Our team is dedicated to supporting new members and we have a broad mix of levels and tenures that celebrates knowledge sharing and mentorship. We offer a competitive total rewards package including generous 401k matching and tuition reimbursement programs as well as health, dental and more.

Join Textron today and be part of a dynamic team driving innovation, creativity, and collaboration!

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Recruiting Company: Textron Inc.
Primary Location: US-Texas-Fort Worth
Job Function: Finance/Accounting
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Entry Job
Shift: First Shift
Job Posting: 04/04/2024, 1:55:05 PM
Job Number: 322681