Description

Robert Half has a brand new opening for a Senior Salesforce Administrator with a client in Fort Myers, FL.

Position is a 6 month contract, with potential for extension/permanent rollover.

Flexible Hybrid schedule, Full-time hours. Compensation ranging $45-60/hour depending on experience.

Interviews are actively being scheduled - Apply NOW!

Key duties and responsibilities include:

• Serve as primary system administrator for a Salesforce.com environment with 500+ users

• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine operational tasks.

• Collaborate with teams to update, configure, and deliver scalable Salesforce Community solutions based on requirements from stakeholders on the Partner and Customer Community using the Force.com

• Create and administer forms using the Form Assembly tool

• Complete regular internal system audits and prepare for upgrades

• Assist in resolving Salesforce integration challenges with other SaaS applications and resolve data discrepancies.

• Assist with data import requests from business units and identify potential issues with data stored in Salesforce

• Prepare architecture documentation and diagrams such as data flows across integrations

• Support business customers by researching, identifying, and leveraging enabling technology.

• Coordinate the evaluation, scope, and completion of new development requests.

• Work with the organizational management team to establish suitable processes to support administrative, development, and change management activities

• Represent stakeholder interests and coordinate their initiatives in line with road map objectives

• Assist in training new users, and grow the Salesforce.com skill set across the organization

• Effectively act as the liaison between our users, vendors and application development teams

• Create and maintain JIRA user stories to ensure accurate documentation and perform technical grooming

How will you make an impact?

A successful candidate will demonstrate the following:

• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

• Creative and analytical thinking with strong problem-solving skills

• Exceptional verbal and written communication skills

• Ability to communicate effectively at all levels of the organization

• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Ability to assess the impact of new requirements on Salesforce.com and affected upstream and downstream applications, systems, and processes

  Requirements

Experience Looking For:

• 5+ years of experience as a Salesforce Administrator

• Experience Cloud, Sales Cloud, Service Cloud, and Developer certifications preferred

• Proven ability to design and implement new processes and facilitate user adoption

• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flow, Process Builder, Workflow, custom views, and other content of intermediate complexity

• Strong understanding of Salesforce.com best practices and functionality

• Strong data management abilities

• A demonstrated ability to understand and articulate complex requirements

• Experience with nonprofit processes preferred

• Previous experience working in a SCRUM or Agile environment preferred

Must be commutable distance to Ft. Myers, FL, and eligible for full-time hours on W2

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .