Performs both routine and preventative maintenance on fire sprinkler systems. Performs fire sprinkler system inspections. Assist with fire alarm inspections when required. Performs repair, replacement, upgrade and remodel of fire sprinkler systems. Assists with new fire sprinkler system commissioning.Provides timely and courteous customer service, keeps supervisors and team members up to date on daily work order status to ensure clear, concise and necessary communication channels are maintained and customer expectations are met. Assist other shops and team members in the accomplishment of shop goals related to key performance indicators.Complete paperwork accurately and on a timely basis. Provide equipment information for FAMIS updates. Keep accurate and up to date documentation of all systems.Train others within shop. Possess and use leadership skills to advance the shop towards its goals.Keep up to date on all code changes, testing procedures and product knowledge. Read and interpret drawings and technical manuals. Perform work from both written and verbal instructions and in accordance with established safety procedures.Support outages, coordinate and work with contractors and other entities and respond and give guidance to emergency personnel. Performs follow-up investigations to assure the proper operation of fire safety systems during actual fires.Generates material lists and acquires materials for efficient work. Keeps accurate records of materials used and maintains daily time reports to efficiently complete work and document details of the functions performed. Keep accurate and up to date documentation of all systems.Performs organizing and cleaning tasks to keep work areas safe and efficient. Cleans and keeps electronic equipment and rooms organized. Participates in the On-Call Program.