Description

As a Tech Deployment System Integration (TDSI) Program Manager, you will play a critical role in ensuring the seamless delivery of integration services at the highest quality. You will work closely with upstream and downstream partner teams to coordinate, and organize deployments across the Amazon Fulfillment network, and maintain core KPIs. This role requires a combination of project management expertise, understanding of integration services, and the ability to thrive in a dynamic fast-paced, environment.

Key job responsibilities

Coordinate with stakeholders to ensure services are seamlessly delivered at the highest quality.

Track dependencies with partner teams to provide transparency and help identify penitential blockers.

Synchronize with resource managers, contractors, and TPMs, on schedules, assignments and labor planning.

Validate site readiness and risk.

Maintain continuity between the plan of record (PoR) and deployment portfolio.

Capture and maintain core deployment KPIs for deployments.

Ensure proper utilization of resources across the organization.

Oversee completion of monitor and control activities for services, including lessons learned, actuals, surveys, costs, and quality.

Demonstrate decision-making and complex problem-solving skills by proactively gathering data, considering multiple perspectives, and implementing effective resolutions.

Develop and implement metrics to track the overall performance of deployments.

Work in coordination with resource managers to provide different labor models.

Ability to prioritize and meet tight deadlines.

Analyze data to drive decision-making and implement effective resolutions.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Boston, MA, USA | Seattle, WA, USA

Basic Qualifications

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, or Business Administration.

• Strong communication and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic environment.

• Excellent organizational and time-management abilities.

Preferred Qualifications

• 5+ years of experience in project and program/project coordination or service delivery.

• PMP and Prince2 Certification preferred.

• Proficiency in data analysis and reporting.

• Experience working with an Agile methodology.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.