As Senior Analyst in Payments Operations you’ll be a part of a very dynamic team focused on the following types of activities like: Reconciling, processing, and submitting WHT tax reclaim applications, on the back of distributions paid to our Clients, to the tax authorities in various countries across the entire globe, resolving queries raised by tax authorities, clients or other 3rd parties, providing support to other tax processes if needed, assisting with special reports and projects, participating in new process onboarding and leading process changes

Your key responsibilities:

• Processing withholding tax refunds from Tax Authorities around the global to Citi Clients.

• Validating documentation and processing files prepared by team members

• Supporting the onboarding of new Clients or processes

• Building safe environment to test new solutions and encourage outside the box thinking

• Challenging covered process in order to identify and mitigate risks

• Assisting in development junior team members

• Supporting other team members in resolving the most difficult cases

• Constant challenging of status quo in regards to processes in scope

Qualifications:

• 2-5 years relevant experience

• Fluency in English

• Experience in leadership and team play attitude

• Ability to organize work efficiently and meet deadlines

• Strong creativity, innovation, problem solving skills

• Understanding of business-related terms like SWIFT (including MT103, MT599, MT202)

We offer:

• Private Medical Care Program, Life Insurance Program, Employee Assistance Program

• Pension Plan contribution (PPE Program)

• Sport Card

• Holidays Allowance

• Working in hybrid model (3 days in office/ 2 days remotely)

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives#LI-DP2

Job Family Group:

Operations - Transaction Services

Job Family:

Asset Servicing

Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.